Pre-Charge Off Collections
& Customer Support
Increase Answer Rate not Head Count
Hire + Train + QA at scale
Build Brand Value
24/7 Customer Support
Lower Your Overheads
Launch + Manage Campaigns
We build outstanding customer service teams at scale with a focus on debt recovery. Our team delivers the result you want at the price your business needs.
Why Ethos?
Put us to work. Invest your time where it's needed.
We leverage payment and technology partners traditionally not available to unsecured lenders.
Our services are client-centric, allowing you to focus on your vision. There's a learning curve that comes with top-notch customer service; leverage our learnings to scale faster and smarter.
Ethos already works with the best tools:
Data Driven Outcomes
Tell us what you value the most, we will craft our team and training to suit it.
We track complaints, reviews, loyalty, and so much more to enable you in understanding price per interaction and how it serves your product.
Take us for a spin with our Pilot Program
Try us out for 3 months with a structured pilot program where we can show you how we work and how we can positively impact your KPIs. Let us know your priorities and see us in action with a fully transparent workflow.
Pricing
Models
Our pricing models are tailored to you. We work with you to figure out the most cost-efficient pricing that works for your budgets.
We build elastic teams
We understand seasonality. With us, you can scale up or down as your business requires. We are committed to keeping your overheads lean.
Quick tid-bits!
19423
Cups of Coffee
242
Team Members
991,244
Tickets Resolved
3.8 MM+
Calls Made & Answered